By Nkiruka Nnorom
STANDARD Chartered said it plans to open seven more smart branches in Lagos over the next six months after it opened three of such branches in 2016. The smart branches complement the bank’s digital offering with additional choice and convenience, while aligning with its focus on supporting the rapid expansion of key cities across its global footprint in Africa, Asia and the Middle East.
The latest smart branch, the fourth in a series of 10 smart branches to be opened in Lagos by the end of June this year, is located at the Maryland Shopping Mall, to support local growing businesses and Ikeja, the business district area of Lagos State. The latest branch is a compact ‘smart branch’, incorporating digital elements such as iPads and free wifi, as well as on-hand experts to help customers maximize the advantages offered by the bank’s enhanced digital channels.
Through its recently launched ‘Here for Africa’ campaign; Standard Chartered has reiterated its commitment to the continent and ongoing investment strategy, with Nigeria a key focus for expansion.
Attending the branch opening in Lagos, Jaydeep Gupta Regional Head, Retail Banking, Africa and Middle East (AME) said: “Africa continues to benefit from the Group’s decision to invest $3 billion over three years in digital channels and systems, enhancing our strategic focus, customer experience and security.
We are excited about the opportunities in Nigeria, and Africa as a whole. We are investing to bring the best in banking through our digital channels, as well as giving clients the choice of coming to a user-friendly branch when they want advice and a more personal touch.”
Also speaking at the opening ceremony, Bola Adesola, Chief Executive Officer for Nigeria and West Africa, said: “Our retail banking business in Nigeria has been growing from strength to strength. Thanks to the support from government and the Nigerian people, we will continue to invest in our capabilities to deliver increasingly efficient, cost effective and accessible banking for all our customers.
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